Refund policy
At World Jersey 365, we are dedicated to providing high-quality sports apparel and exceptional service. If you are not completely satisfied with your purchase, you may return your item(s) within 30 days of the delivery date for a refund or exchange, subject to the conditions outlined below.
Return Conditions
- Items must be unused, unworn, unwashed, and in their original condition.
- All original tags, labels, and protective packaging must be intact and included in the return package.
- Personalized & Custom Jerseys: Any apparel featuring custom names, numbers, or specific patches is considered a final sale. These items cannot be returned or exchanged unless there is a clear manufacturing defect or an error on our part.
- For non-personalized items, we reserve the right to issue a partial refund or reject the return if the above conditions are not fully met.
Return Process
To initiate a return, please contact our support team at [email protected] to receive a Return Authorization. Once approved, securely package your item with a note stating your order number. Return shipping costs are the responsibility of the customer, unless the return is caused by a product defect or shipping error by our team.
Refunds & Exchanges
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be applied to your original payment method within 5–10 business days. Please note that original shipping charges are non-refundable. Exchanges are subject to current stock availability.
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